Privacy policy

About Us

Our website (www.lolamola.eu) is just for parents. Our apps are designed for children with parent supervision.
This policy is to communicate what information we collect and how we use it.
We may change or update the Privacy Policy at any time as we add new apps, new features or as the law changes.
In case we need to change this policy we will post here. If we have the parent email address we will contact you to tell you about the changes. You should review the Privacy Policy frequently.
This Privacy Policy is also part of the Terms of Service that explain your rights and responsibilities and Lola Mola's when using our services and sites. If you don’t agree with this Privacy Policy or the Terms of Service, you should not use the sites and services. If you have any questions please contact us at lolamolaeu@gmail.com.

Children’s Privacy

There are third-party ads in our apps but we do not collect anything that is personally identifiable in our apps for children.
To help us provide you with the best service, we would work with third party analytics providers like Backtrace, Firebase and Google Analytics in our apps for children.
Their respective Privacy Policies can be found at https://saucelabs.com/privacy-policy, https://firebase.google.com/terms/data-processing-terms and https://policies.google.com/privacy?hl=en-US#whycollect
These companies help us to understand your use of the apps. in association with them, we may collect your unique device identifier, ip address, mobile phone carrier, game progress, time spent playing, achievements and for bug and crash reports. this information is for internal use only and can´t be shared. it´s just for us to help us improve our services for you.
If you have any questions please contact us at lolamolaeu@gmail.com.

General Privacy

What Kind of Information is Collected?

There are two types of data that may be collected. The first one is called personal data. This is personally identifiable information that identifies a user as an individual. LolaMola may collect personal data that parents voluntarily provide on the website. The second type is non personal data which doesn’t directly identify an individual or which may have been personal information but has had the personally identifiable information removed. LolaMola may collect non personal information about the use of the website and apps to help us improve our services.

More About Personal Data

We may collect personal data when a parent makes a purchase through our online store, subscribes to a newsletter or alert, submits content to a forum or blog, or requests technical support. This data may include a name or nickname, gender, birth date, email address, mailing or shipping address, telephone number, and payment information. This information may be used to provide services, to process and fulfill your orders, to contact parents about their orders, new services and features and to send push notifications if consent to receive them has been given. If you contact us for help we will only use your email address to reply to your question. Please note that if a parent posts personal information about themselves in a community forum or blog in addition to being collected, this data is made public for others to see. The parent is responsible for the disclosure of any such data in those forums. We may use cookies and web beacons to help deliver and analyze our services (e.g., by counting the number of times a page or advert has been viewed).

LolaMola may also use third parties from time to time to deliver a service to parents only, such as payment processing, sending emails, infrastructure and IT services, or helping with customer or technical support. We only work with companies that follow this privacy policy and agree not to use your information for any other purposes. If you’d like more information on this, please contact us at lolamolaeu@gmail.com.

About What We Might Disclose

As you can see, we collect minimal personal data, and some non personal data for internal use only or in conjunction with third parties to help us operate, analyze, and improve our sites and services. In addition, we may disclose your personal or non personal information to additional parties if we believe we are required to by law, by a judicial proceeding, to protect LolaMola’s rights and properties, or to investigate fraud, intellectual property infringement, and any other conduct that might be illegal or expose LolaMola or a user of its services to legal liability. In addition, LolaMola may disclose information collected from a parent in the event of a change or proposed change in the ownership of the company; for example, a sale, a merger, or bankruptcy. Parents may disclose information about themselves by posting in the public forums on the site. LolaMola is not responsible for what parents say and post in these sections.

Tracking

YouTube cookies are placed on visitors’ devices when a visitor arrives on a LolaMola page where there is a YouTube video, and user data is collected through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. We have these cookies to better understand the use of our website for parents. You can also configure your browser to accept or reject cookies. 

Links

We may include links to third parties from our website or services. LolaMola isn’t responsible for these companies and including a link to them doesn’t mean that LolaMola endorses them. So be sure to check their privacy policies if you decide to visit them. And remember, your use of LolaMola’s sites and services may also be subject to the terms and conditions and privacy policies of other services that LolaMola doesn’t control such as mobile application stores, mobile software platforms, online social media sites, or payment processors.

Security

LolaMola uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. The measures and safeguards include limiting access to the data to those persons who need it to complete their work for LolaMola, using a fire-wall protected environment, and storing personal information in secure operating environments. That said, LolaMola cannot and does not guarantee and does not accept liability for unintentional disclosure.

Data Retention

User data is retained as long as it is necessary to provide the service. Data is deleted from our records when it is no longer needed within a reasonable timeframe.

How to Update or Remove Your Information

LolaMola keeps your content for as long as necessary in providing its services. If you want to opt out of services, or review or delete your information, please contact us at lolamolaeu@gmail.com.

Notice to California Residents:

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of LolaMola to third parties for the third parties’ direct marketing purposes. With respect to these entities, this Privacy Policy applies only to their activities within the State of California. To make such a request, please send an email to lolamolaeu@gmail.com.

If you have any questions about this Policy or our processing of data about you, please contact us at lolamolaeu@gmail.com.